Restart your computer. Click the bottom-left Start button on desktop, type device manager in the search box and tap Device Manager on the menu. Also, check the entries under "printer queue" and "imaging devices" and repeat the same exercise. Once done, close device-manger. Under print server properties, go to drivers - remove any entry there as well.
Once done you can try cleaning out your temporary files and cached files. You can try using automated applications like some cleaner software's that you can download from the internet. Now restart your computer again. Hit the Start menu and write an update. After clicking on that option, Windows will install the updates automatically. When Windows completes all its updates, start your computer again and attempt to print a file to check if your printer works.
Reinstall the drivers from the Software and drivers page If the error persists, Try installing the printer with a windows built-in driver Hope this helps! Keep me posted.
Was this reply helpful? Message 3 of 9. Before I begin, I request a clarification: do I need, in any stage of the installation, to plug the printer with a USB cable to the computer?
I prefer that the connection will be wireless. Message 5 of 9. Still no good. Message 6 of 9. I tried again, and this time it worked! No thanks, I will download and install manually.
Solution and Diagnostic Data Collection. Change preferred operating system Select preferred operating system. If you wish to see solutions related to another OS, please select the preferred operating system and version and choose 'Change' Select an operating system and version to see available software for this product.
Is my Windows version bit or bit? I don't see my operating system. Detected operating system: Selected operating system: Select your operating system and version , Change. Let us detect the drivers you need for this HP PC Our automated tool will simplify the choices you have to make Detect my drivers. Let us detect the drivers you need for this HP PC Skip the confusion of sorting through all of our drivers and let us detect only the ones you need.
Detect my drivers. Learn more Continue. Show location. HP Support Solution Framework is downloading Locate the file in your browser window, and double-click to begin installing. Please wait while we find your drivers.
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Remove all. Detection completed. Here are the drivers available for your system. All drivers. Filter by importance. Open download list Open all. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?
Choose 'Refresh' to update the list. My download list. Find your serial number using a keyboard command. If your laptop is currently functioning you can find the serial number by using a simple keyboard command. Artboard 2. Depending on your desktop model you can find it on the side, top, front or back of the computer. For All-in-One PCs you will find it on the back. If your computer is currently functioning you can find the serial number by using a simple keyboard command.
Need help? Locate the product label. For almost all HP products, the product information label can be found from one of the following locations : A label attached to the product usually on the underside Laser etching on the surface of the product Inside the battery compartment A purchase invoice or receipt Product packaging or shipping box Documentation that came with the product. Examples of where to find your product information label. Select a location. Europe, Middle East, Africa.
Asia Pacific and Oceania. Earn 8 points! Add to Cart Earn 8 points! Discounted Items Already in Cart: 0. Earn 9 points! Add to Cart Earn 9 points! Earn 7 points! Add to Cart Earn 7 points! Single cartridge contains Light Cyan , Light Magenta , and Black ink Page yield of based on 4''x 6'' color photos.
Photo Cartridge replaces Black Cartridge when printing photos. Qualifies for free shipping Earn 52 points! Add to Cart Earn 52 points! Qualifies for free shipping Earn 59 points! Add to Cart Earn 59 points! Qualifies for free shipping Earn 51 points! Add to Cart Earn 51 points! Qualifies for free shipping Earn 64 points! Add to Cart Earn 64 points!
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