Update micro vault

Otherwise, please remain on the line and your call will be answered in the order it was received. Looking for business support? Premium Services. Product Support. Type your email address and password, then click Sign In.

Click Report Found. Type in your email address and password, then click Report. Update your Trend Micro Vault password after regaining access to prevent issues. Keywords: unlock, vault, found, recovered, unseal. Comments 0 Add a comment. Learn More Yes, I agree. It was very unhelpful.

It was not helpful. How is it that I know more about this than Trend does? How many customers have lost data because of this? Hi dmbleess, sorry for the inconvenience caused. So we suggest you backup your files before upgrading to the latest version of your Trend Micro Vault to in case the data disappeared after upgrading. Thank your for the "warning message" suggestion, we will definitely pass this to our Product Development Team to prioritize for future releases.

Again, our sincere apologies for this poor product experience. Hi Fsteil13 Welcome to TM Home users Community, a public site where volunteers try to help each-other , also there are TM Employees that can give answers, that is only at working hours. I am just a volunteer! But you have a unbelievable story, that i cant imagine! I use TM now since Win98 and i am a beta tester since than, i never see that! Do you have a idea how that TM did this to your PC?

Explain us what happened. Kind regards, Tom. Hi Fsteil13 , I'm sorry to hear of your experience but the Trend Micro program and its updates do not delete files unless they are malicious. And if so, you may see them on security report. Can you please follow the instructions below to check your security report and what has been deleted? A screenshot would be appreciated. Product Support. Click Other Settings.

Select Password , then click Change password. Type your current password and your new preferred password. Provide a hint to remember your password and your email address in case you forget it. Click Apply , then OK to save the changes. Keywords: vault, change, update, password. Comments 0 Add a comment.

Learn More Yes, I agree. It was very unhelpful. It was not helpful. Just okay. It was helpful.