It may not be the most convenient option, but it would be the one that is sure-fire get a replacement disc from Dell for this unit presuming here that the COA on the unit is for XP. Your next best option would be to ensure that you're using an OEM disc with Service Pack 3 slipstreamed plus any drivers such as the Intel Matrix Storage Manager, etc that may be needed for the hardware during installation. Also, lose the external hard drive and any other non-essential hardware during the installation.
As a WAG, I'd say you probably have some marginally bad hardware. I've seen XP do similar things in the past, and it always ended up being a hardware issue that didn't show up anywhere else. Edited a typo in the first post. Also, thanks for all the input, guys!
The disc itself is in excellent condition; in fact, the first time it was opened was last night. I had my router's ethernet cable hooked in to the desktop, though. When I try it next, I'll unplug the ethernet cable; I'll also double check to make sure nothing extraneous is plugged in.
I'll try using the Dell mouse instead of the other mouse, to see if that may be the issue. The computer is almost 5 years old, and no hardware has been replaced or updated on it. Well, outside of the aforementioned mouse. Furthermore, it was heavily used until a laptop was purchased.
So, it may be general wear-and-tear that's giving the hardware some stress. Freeman wrote: It is too bad that the hidden partition is not available for a system restore to the OOBE.
Load up the hidden system restore, and check to see if all the drivers are up to date, etc etc? If the system restore route doesn't work, I'll phone Dell, to get a replacement disc. Would anyone know if a replacement disc would cost money; if so. Thanks again, guys! You guys have been a tremendous help! No, ACCS may be correct that it is a hardware problem. If that is the Dell XP disc that came with the computer, and it already has SP2 on it, the hard drive may be failing.
You could try a different hard drive to rule out the current drive. I think Freeman was hoping there may be another way to install XP, via a hidden hard drive partition. You could check for this possibility by using an Ubuntu Linux disc to look at what is the Dell hard drive, or you could put the drive in another computer and see what, if anything, is on it.
You will see the option of performing a System Recovery with warnings about losing all user data on the hard drive. If you're able to get there, bingo, you're golden. I have replaced the memory with Kingston matched sets and tested them, replaced the Pentium 4 CPU with a slightly faster 2.
I have also tried another video card in the same PCI slot and no change. I am thinking that the problem is narrowed down to either the power supply or the motherboard, unless Windows XP itself is the problem. My questions are if Windows XP could be the problem and any way to check it for corruption or updating the service pack to fix the problem if the new power supply does not work?
Any tips on cheaply testing the mother board? I am thinking of junking the thing, if I have to go to a new "old" Intel motherboard, and wondering if I made a poor decision to try and fix a freezing PC, even though I am geekily curious to find what the problem is.
I changed the power supply and I thought it fixed the problem, however, it was not as straight forward or immediate as I hoped. First, the system booted up, and the cursor was frozen immediately, couldn't even login. As I was trying to decide what to try next, the screen seemed to blink and the USB mouse stared working, but it also gave the indication that new hardware was added.
Long story short, I was never able to get to the cmd mode before freezing, and then it gave an error that Windows could not boot because a Windows system file was missing or corrupt.
However, I still suspect the motherboard since it is freezing earlier than ever, even before Windows boots. I think the mother board problems may have caused the Windows system file corruption, if that is possible, but still trying to fix the boot up problem. I tried using the default bios settings and that helped a lot, even clearing up the Windows system error, but still have the cursor freeze about minutes after boot up.
What directory do you run it from? I realized I do have a problem with the new GB drive slave not getting fully recognized, so I guess this motherboard only support up to GBs like my old Gateway. Please complete that installation or removal and try again. Please complete that installation or removal and try again".
For more detailed information, go to the Shared Access page on the Microsoft Web site. Before you can continue, you must Uninstall KB Setup cannot continue because one or more prerequisites required to install Service Pack 3 failed. If these troubleshooting steps did not resolve the issue, go to the "Next Steps" section for information about how to contact Support.
This section is intended for advanced users only. After you click OK in the error message, you receive the following error message:. Digital Signature Not Found The Microsoft digital signature affirms that software has been tested with Windows and that the software has not been altered since it was tested. The software you are about to install does not contain a Microsoft digital signature. Therefore, there is no guarantee that this software works correctly with Windows.
Do you want to continue the installation? Microsoft Windows The signature on the software package you want to install is invalid. The software package is not signed properly. After you click OK in the first error message dialog box, you may receive a message that states that the installation was successful, or you may receive the following error message:. Name of Update Package The cryptographic operation failed due to a local security option setting.
When you try to install an update or a service pack, you may receive an error message that resembles one of the following:. Name of Update Package Setup could not verify the integrity of the file Update. Make sure the Cryptographic service is running on this computer. The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP.
Tell me why this testing is important. This software will not be installed. Contact your system administrator. The software you are installing has not passed Windows Logo testing to verify its compatibility with this version of Windows. Service Pack 1 Setup could not verify the integrity of the file.
When you try to install a package from the Windows Update Web site or from the Microsoft Update Web site, you may receive a message that resembles the following:. The following table shows some most common error codes that may appear in these log files. The Microsoft Knowledge Base articles offer potential resolutions for each of these errors. If the troubleshooting information in these sections did not help, go to the "Next Steps" section.
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:. If you cannot install Windows XP SP3 after you follow the prerequisites and recommended steps in this article, and the Troubleshooting steps did not help, you might want to ask someone you know for help.
Searchable Knowledge Base : Search technical support information and self-help tools for Microsoft products. Solution Centers : View product-specific frequently asked questions and support highlights. If you continue to have questions after you use these Microsoft Web sites or if you cannot find a solution on the Microsoft Support Services Web site, click the following link to contact Support:. Service Pack 3 setup error.
Service Pack installation did not complete. You do not have permission to update Windows XP. Please contact a system administrator.
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